Working remotely as an Information Developer for Rackspace, Joe writes and edits Openstack and Rackspace documentation. He has edited a variety of content for different audiences, and helped create surveys and reports for tracking and improving the overall quality and standards of user facing documentation. Studying writing and editing, and later working as a grant writer in a previous position, Joe has a background in professional writing, style, and persuasive writing. Currently, he supports and manages the OpenStack User Guides, and blogs about media and pop-culture in his spare time.