Abstract coming soon.
Lana has been playing and working with technology since she was eaten by a grue during a particularly eventful summer in the 90s. Not long after that she spent far too much time at university, and eventually decided to get a real job. She started out doing technical documentation for open source cloudy-type products, and now she works for Rackspace as the manager of a documentation team, from her home in Brisbane Australia. She also keeps getting elected as the documentation lead (PTL) for OpenStack, through no fault of her own. If she ever works out how that keeps happening, she'll write the manual for that, too.